Independent Social Work
Hypnosis and Hypnotherapy

Training and Consultancy
in Social Care

Terms & Conditions

1. Definitions

Jacki Pritchard Ltd is 'the company' selling

  • training services (courses/webinars/seminars/tutorials)
  • training products (which include DVDs, books and training manuals – all of which can be ordered online or by telephoning the office)
  • consultancy services
  • supervision
  • independent social work
  • hypnotherapy services (to children aged 5+ and adults)

The 'customer' is an individual or organisation who purchases a service or product.

2. Payment

i) If ordering online payment must be made immediately either by:
• PAYPAL: This email address is being protected from spambots. You need JavaScript enabled to view it.
• BACS payment: use: sort code 09-06-66 – account number 41341500.

ii) When ordering a training product by telephone an invoice will be sent out with the product(s). Payment must be received within 28 days from the date stated on the invoice.

iii) When commissioning a training or consultancy service an invoice will be submitted to the customer on completion of the work. Payment must be received within 28 days from the date stated on the invoice.

iv) When applying to attend a training course or webinar payment must be received before the event takes place.

v) When attending as a service user for a social work or  hypnotherapy session, payment is due on the day by cash, cheque or fgaster payment.

iv) Should a company or individual fail to pay the invoiced amount within 28 days, Jacki Pritchard Ltd reserves the right to charge interest on the outstanding amount. The company can also enlist a credit collection agency to obtain the payment outstanding plus interest plus collection charges (subject to VAT at 20%). Customers are reminded that this procedure can have a detrimental effect on their credit rating.  

3. Dispatch of goods

Jacki Pritchard Ltd aims to process and dispatch orders for training products within 2 to 3 working days of receiving the order. Sometimes there will be time delays due to busy holiday periods or office closures.

4. Refunds and Returns

Jacki Pritchard Ltd operates a no refund and no returns policy, which the customer accepts upon placing an order with the company. The only exception is that in the unlikely event the customer finds a fault with a DVD. This must be reported immediately to Jacki Pritchard Ltd (either by telephone or e-mail). The DVD must be returned by recorded delivery to Jacki Pritchard Ltd within 7 working days of the date the order was dispatched. An investigation will be undertaken and if it is proven that there is a manufacturing fault the DVD will be replaced. A replacement will not be made when the fault is due to damage caused by usage or equipment.

5. Copyright issues

Jacki Pritchard Ltd owns the entire worldwide copyright of all its training products.

The training products cannot be: produced or distributed in any other format; edited; altered; changed, modified; reproduced, copied; stored; sold; re-sold; rented; hired; loaned; broadcast; leased; licensed to anyone else without the permission of Jacki Pritchard Ltd.

6. Disclaimer

When placing an order for a training product the customer accepts that Jacki Pritchard Ltd is not liable for any damage, loss or any claim whatsoever, irrespective of its cause or outcome, arising from or in connection with the training products, their content or use in any way.

7. Cancellation fees

i) For training courses which have been commissioned: 

Notice                                                 Fee

4 weeks or more                                 No charge if date can be re-arranged

2 to 3 weeks                                        50% of original fee

Less than 2 weeks                              100% of original fee

 
ii) For training courses organisedd by Jacki Pritchard Ltd
 
Notice                                                 Fee

More than three weeks notice            £10 administration fee payable

Three weeks notice                            25% of fee payable

Two weeks notice                               50% of fee payable

One weeks notice                               75% of fee payable

Less than one week                            Full fee payable

Non attendance                                   Full fee payable

 
iii) Webinars: if a customer cannot attend/gain access to a webinar they have paid for then the links to the recording will be sent out within 48 hours of the webinar finishing.
 
iv) For social work appointments, hypnotherapy services and supervision sessions a 48 hour cancellation policy is operated. All appointments must be cancelled by telephone, text message or e-mail otherwsie the full fee will be charged.

 

8. General Data Protection Regulation Compliance (GDPR)

In order to be compliant with the GDPR which came into force on 25th May 2018, in addition to these terms and conditions Jacki Pritchard Ltd has in place the following:

  • Data Protection Policy
  • Privacy Notice
  • Retention Policy.

The lawful process for processing data is Consent.

 

Other News

REMEMBER TO OPT-IN BY 25TH MAY 2018
If you wish to remain on our database for information about training courses and webinars please remember to OPT-IN. If you are not on our database already please get in touch.
 
 
BESPOKE TRAINING COURSES FOR BSL INTERPRETERS AND CSWs
 
In LONDON - St Alban's Conference Centre, EC1N 7AB
 
1) Lone Working: Keeping BSL Interpreters Safe - Saturday 30th June 2018.
 
2) Forced Marriage and Honour-Based Violence - Saturday 22nd September 2018
 
3) Safeguarding Children for BSL Interpreters - Saturday 10th November 2018.
 
Cost: £108 (includes lunch and refreshments)
 
All courses run 09.30 to 16.30; 6 training hours for CPD.
 
 
 
JP LTD - HYPNOTHERAPY SERVICES

Check out our sister website for hypnosis and hypnotherapy services for children (aged 5+) and adults:

www.jp-hypnotherapy.co.uk

HYPNOTHERAPY PRACTICE LOCATIONS: 

  • Sheffield
  • Leeds
  • Oldham
  
Ring the office to find out when and where hypnotherapy sessions are taking place in the coming week/month.

  

Links